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Background

Dr. Shawn A Noble leads the group and offers over 20 years of exploring human behavior in over 30 industries. His background in Cognitive Psychology, with an emphasis on Judgment & Decision Making, has allowed him to help several Fortune 100 companies gain a richer understanding of customer needs and apply those insights to create innovative solutions.

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Dr. Noble is a Certified Customer Experience Professional with extensive training, from top schools like Stanford and Northwestern, and experience in the following areas:

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  • Creative Problem Solving

  • Strategic Planning 

  • Business Model Canvas

  • Blue Ocean Strategy

  • Innovation

  • Marketing Research 

  • Journey Mapping

  • Analytics (including Big Data)

  • Segmentation and Targeting

  • Marketing Communications

  • Social Media

  • Ideation

  • Design Thinking

  • Six Sigma

  • Lean Methods

  • Change Management
  • Training and Development
  • Product and Service Development

  • Portfolio Management

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He partners with other colleagues with similar backgrounds to provide you with extensive value for your organization. 

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Our Experiences 

Vision

To become the most valued customer experience consulting company in the world, where clients are inspired to transform into a customer-centric organization

Mission

To empower clients with the knowledge, skills, and tools to drive greater business value through innovative customer-centric practices 

Values

Customer Centric

Creative

Data Driven

Innovative

Radically Collborative

 

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